When Small Law Firms Outgrow VPNs: A Field Guide to Secure, Compliant Remote File Access
Small law firms don’t have the luxury of “good enough” when it comes to data. Client records, discovery files, case notes, and financial documents aren’t just business assets—they’re liability magnets if mishandled. And as more attorneys work remotely (even part-time), the old approach of “just use a VPN ” starts to crack under real-world pressure. This story comes from sales-team field notes with an IT management services provider supporting multiple small law firms. The names are anonymized, but the pain points will feel familiar if you’ve ever been responsible for legal data, uptime, and compliance. The situation we walked into This IT provider had a clear mission: Strengthen cybersecurity without slowing attorneys down Ensure redundancy and recovery options (because outages happen) Meet compliance expectations with auditability and control Support remote access that doesn’t become a helpdesk nightmare Their clients weren’t asking for “cool cloud features.” They wanted...